Returns & Exchanges – Easy, Hassle-Free Beauty Returns
Shopping Should Feel Good — So Should Returns
We want you to absolutely love what you ordered. But if something’s not quite right, no worries — we make returns easy and stress-free.
Return Policy
- You can return any unused item within 14 days of delivery.
- Items must be in their original condition and original packaging.
- Applies to all categories: skincare, makeup, fragrances, and beauty tools.
How to Initiate a Return
- Contact our support team through our Contact Page with your order number and reason for return.
- We will provide you with a return shipping label and instructions.
- Package the item securely and drop it off at your nearest shipping center.
Refunds
Once we receive and inspect your returned item, we will issue a full refund to your original payment method. Please allow 5–7 business days for the refund to process after we receive the return.
Exchanges
If you would like to exchange your item for something else, simply initiate a return and place a new order for the replacement item. This ensures faster service and availability of your desired product.
Non-Returnable Items
For safety and hygiene reasons, used or opened beauty products cannot be returned. Please make sure items are unopened and unused before sending them back.
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