Returns & Exchanges

Returns & Exchanges – Easy, Hassle-Free Beauty Returns

Shopping Should Feel Good — So Should Returns

We want you to absolutely love what you ordered. But if something’s not quite right, no worries — we make returns easy and stress-free.

Return Policy

  • You can return any unused item within 14 days of delivery.
  • Items must be in their original condition and original packaging.
  • Applies to all categories: skincare, makeup, fragrances, and beauty tools.

How to Initiate a Return

  1. Contact our support team through our Contact Page with your order number and reason for return.
  2. We will provide you with a return shipping label and instructions.
  3. Package the item securely and drop it off at your nearest shipping center.

Refunds

Once we receive and inspect your returned item, we will issue a full refund to your original payment method. Please allow 5–7 business days for the refund to process after we receive the return.

Exchanges

If you would like to exchange your item for something else, simply initiate a return and place a new order for the replacement item. This ensures faster service and availability of your desired product.

Non-Returnable Items

For safety and hygiene reasons, used or opened beauty products cannot be returned. Please make sure items are unopened and unused before sending them back.

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Glam Command – Shopping That Feels As Good As You Look

Terms & Conditions

Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...